If you change your mind about the products you ordered, you have the option to return them within 14 days (2 weeks) from the receipt of your order.

The products being returned must be in perfect condition and their packaging must not have been opened. If you are a retail customer, along with the returned product, you should also send us a photocopy of the receipt that accompanied your order. If you are a wholesale customer, you should send us a dispatch note with the items you wish to return.

For non-defective products, the shipping costs are borne by the customer.

If you receive a product different from the one you ordered, we will send you the correct item without any additional charges for return shipping and reshipment.

If you notice any defects upon receipt of the product, please contact us immediately by phone. Τ. 2464032 333 // K. 6936 636 293 or via email nickostetos@gmail.com and we will take care of the replacement without any additional financial burden to you. You also have the right not to accept an order if its packaging has been damaged during transit.

IMPORTANT: It is not possible to return products that have been customized with customer-specific details, such as engravings, or products sold by measure, etc.

 

Company Details

Tetos D. Nikolaos

  • Velvento 504 00, Kozani
  • Phone: 24640 – 32333 & 6936636293